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FAQ

What size curling iron is suitable for me?

Large diameter barrel curling irons are most suitable for creating large loose curls. Small diameter barrels are suitable for creating small tight curls. We recommend the 25mm and 32mm curling irons for medium to long hair and the 13mm and 19mm barrel sizes for medium to short hair lengths.

 

Do your curling irons come with a warranty?

Yes, all curling irons come with a 12 month limited warranty. To register your product after your purchase please fill out our online warranty form.

 

How do I use the Modiva Professional curling iron?

Your product will come with a user guide that contains instructions on how to use and care for your curling iron. This guide also contains important safety information that you should read before use. We also have curling iron video instructionals and styling tips to help assist.

 

What payment do you accept?

We accept payment via credit card or Paypal. Credit card payments are securely processed on the National Australia Bank (NAB) website and none of your credit card details are processed or stored on our website. Payments via Paypal can be either through your Paypal account or credit card also. All Paypal payments are securely processed via paypal and none of your credit card details are captured by us.

 

How much is postage?

Postage is based on per order no matter how many items you purchase. Express shipping within Australia is now free. We ship Monday to Friday (excluding public holidays) and orders received before 12pm will be sent out the same business day. 

 

 

What type of electrical plug?

Currently the Modiva Professional curling irons are designed for the Australian market, therefore they have an Australian standard plug. All curling irons have double voltage though so they can be used in other countries if a plug adaptor is used. Adaptors average in price from $5 and will be available in your country.